Frequently Asked Questions

Q  What is Flo and who is it for?

Flo is a software solution built specifically for temporary recruitment agencies. Flo helps agencies work faster and more effectively by providing all the tools required to take care of bookings, timesheets, compliance and much more. Flo’s cloud-based software is available 24- 7 from any internet-enabled device.

Q  Is Flo’s software suitable for established agencies?

Yes. Flo can support recruitment agencies of all sizes and offers a cost-effective alternative to other software competitors. The system offers a number of features that any agency (whether small or large) can benefit from, this includes: candidate database management, electronic timesheet processing, automated invoicing and client portal access. You can add as many users (both agency and client accounts) as necessary and the system can continue to grow with your business.

Q  Can I migrate my data from another system?

Yes, you can import data into Flo. Our experienced implementation team will guide you through the migration process and provide all the necessary support to ensure a smooth transition.

Q  Do I have to download or install anything?

No. Flo’s cloud-based software is available to access on multiple web browsers, which means you don’t have to download anything or install anything.

Q  How many users can access Flo at the same time?

There is no limit to the number of users able to access the system at any one time, including both agency and client users.

Q  How secure is our data and where is our data stored?

All of your data is 100% secure and is stored in the UK. Flo has enterprise level server security.

Q  What training and support is available to me?

Flo’s experienced client trainers will guide you through the implementation process to ensure the transition to Flo is seamless and that you gain the maximum benefit from the system.

Ongoing training and webinars are also available after the initial set-up and when new features are introduced.

Q  How does Flo help agencies with candidate compliance?

With Flo, you can store and track all candidate compliance documents, including driving licences, CPC, DBS checks, CSCS cards etc. Set expiry dates and regular check dates on documents to ensure you are aware of any potential or pending gaps in your compliance. Using Flo’s compliance tracking system, you can match compliance requirements to a job to ensure that any candidate placed onto a booking has all the relevant documentation.

Q  How can Flo save me time and money?

The Flo system automates many of the time-consuming processes involved in running a temporary agency. Taking away the manual processing of payroll, generating of invoices or tracking information for AWR will allow you more time to focus on other areas of your business.

Q  Is there a charge for upgrades and new features?

No, there is no additional charge for new system releases.

Q  How can Flo help me start a temporary recruitment business?

If you’re thinking of starting a temporary recruitment business, Flo is an affordable alternative to using spreadsheets which can be extremely time intensive to maintain and prone to errors.

Flo’s automated invoicing system and AWR tracker will save you time and take some of the stress away in those first few months of running a new business so you can focus on other things. The Flo system can also grow with the needs of your agency, meaning that there is no need to upgrade or switch systems in the future.

Q  How can I get information about your pricing?

For a no obligation chat about pricing, fill in our contact form and a member of our business development team will contact you directly to discuss the most suitable package. Alternatively, please call us on 0345 872 3616.

Q  Can I access Flo via a mobile phone or tablet?

Yes. Flo can be accessed 24-7 from any internet-enabled device, including mobile phones and tablets.

Still have a question? Call us on 0345 872 3616 or email info@flo.co.uk